Payment

Pay My Bill

Payment Address:
NBWA
497 N Front St
Newport, PA 17074

NBWA has many payment options for our customers’ convenience.

Pay My Bill

Create an account at our customer service portal to pay a bill or to access billing and payment history.

Convenience fees will be applied to the payment.

If paying by check or money order through the mail, please include your payment coupon or write your account number on the check. To avoid late fees, mail your payment 5-7 business days before the 28th.

You may pay in person at our drive thru window. Please bring your entire water bill when paying, the customer portion of the bill will be marked paid for your receipt. We accept check, money order and debit/credit cards, with a 2.65% card convenience fee. Unfortunately, we are NOT able to accept cash.

You may pay with cash, check, or account withdrawal at their drive thru on N 3rd street which is located behind the bank building on Center Square.

Customers may choose to sign up for Automatic Cash Withdrawal (ACH) by completing a form and returning to NBWA. There is no charge for this service, you will still receive a bill and may cancel ACH at any time. Payments are withdrawn 2 to 7 days before the due date, depending on holidays and weekends.

Late fees

A penalty of 5% will automatically be added to all past due account after the payment due date, which is always the 28th of the month.

Billing

Effective July 1, 2016, NBWA began monthly billing.  Bills are sent out the first week of the month and are due on the 28th of each month.

Actual vs Estimated Bills

Meters are currently being read every month to ensure clear and accurate billing.  However, estimates may occasionally be used for one or two billing periods per quarter, as needed.  In these cases, when an actual read is performed, the account will be reconciled by comparing actual usage with billed amounts.

Rate table

Line SizeMonthly Rate*
¾” (up to 2,000 gallons per month)
$44.27
1” (up to 2,000 gallons per month)$80.61
1 ½” (up to 2,000 gallons per month)$148.73
2” (up to 2,000 gallons per month)$215.07
3” (up to 2,000 gallons per month)$409.10
4” Fire$105.60
6” Fire
$212.96
Fire Hydrant
$31.67

All properties are charged the minimum Monthly Rate regardless of occupancy.

* This column indicates the new base rate for your monthly bill beginning April 1, 2022.

Overage charges

Usage over 2,000 gallons per month will be charged at a rate of $14.65 per 1,000 gallons (effective May 1, 2022).

Schedule of Fees

Charges will be added to bills for additional services as indicated on this Schedule of Fees.

Bulk Water annual registration fee$50
Certification of Water/Sewer$15
Certified letter$75
Data log for usage$50
Duplicate billing (waived w/ electronic billing)$1
Labor, per man hour$50
Labor, after hours, per man hour$75
Meter reading$15
Meter repair (gasket, cup & plate bottom)$20
Meter replacement$360
Meter testing deposit
(Non-refundable if meter meets standards)		$500
Municipal lien (plus costs)$300
Personal property claim (plus costs)$300
Real estate claim (plus costs)$1500
Returned check$50
Shut off fee
(Additional labor charges may be incurred during shut offs)
(For voluntary and involuntary shut offs)		$25
Turn on/reactivation fee
(Additional labor charges may be incurred during turn on)		$25

Sewer

The Water Authority bills for sewer usage for the Borough of Newport, who has governance over the system and sets the billing rates.  The sewer rate, effective January 1, 2022, is $44 per month for 2,000 gallons and overages are charged at the rate of $11 for every 1,000 gallons.